Refund & Return Policy
Updated recently
Important Notice
Refund requests must be submitted as soon as possible after the issue occurs.
Overview
Our marketplace aims to provide a safe and reliable trading experience.
Buyers may request a refund if an order cannot be completed or if the delivered product does not match the listing description.
Eligible Refund Cases
- Item was never delivered.
- Seller failed to complete the order.
- Delivered item does not match the description.
- Duplicate payment was processed.
- Technical problems caused order failure.
Non-Refundable Cases
- Buyer changed their mind after successful delivery.
- Incorrect information was provided by the buyer.
- Redeemed or consumed digital products.
- Orders completed according to the listing description.
How To Request A Refund
1
Open a Support Ticket
Contact support and provide your order number.
2
Submit Evidence
Provide screenshots and any relevant information.
3
Review Process
Our team will review the case and provide a final decision.
Refund Processing Time
Approved refunds are generally processed within
3-10 business days depending on the payment provider.
Need More Help?
Our support team is available 24/7 to assist you with refund requests and payment issues.
Contact Support
